Session Chat Transcript
90 messages from the live session
9:09 PM
Jace Benson
Hey there Ekta
11:05 AM
Ekta Sharma
Hey Jace
11:05 AM
Ekta Sharma
Just logged in to finish all the steps and to explore.
10:30 PM
Jace Organizer
'@Ekta Sharma hey there
10:53 PM
Jace Organizer
Hello
11:03 PM
9:13 AM
Ekta Sharma
Hey Everyone!
9:22 AM
Ricky Castro
Hello!
9:39 AM
David Jumah
Hi when is the session starting?
9:39 AM
Ekta Sharma
This one starts in 21 min from now
9:49 AM
Pawan Kumar Singh
Is this session running now ?
9:52 AM
Ekta Sharma
Not yet
9:52 AM
Ekta Sharma
There is still time
9:52 AM
Ekta Sharma
This is the next session in row
9:54 AM
Rami Chehab
Hello
9:57 AM
Adrian Weber
Excellent.
9:59 AM
Ricky Raithatha
What up party people
10:01 AM
Ekta Sharma
We should be starting soon..
10:02 AM
Carmen Whitton
yep yep
10:02 AM
Chuck Tomasi
Hello! Yes, we can
10:02 AM
Byron Payton
yes
10:02 AM
Kevin Gomez
yes
10:02 AM
Chad Hayes
good audio and video
10:02 AM
Sindhu Mallepally
yep
10:02 AM
David Jumah
All good
10:02 AM
John Dahl
yes
10:02 AM
Jeff Jessie
YAY!!!!
10:02 AM
Ella Strid
Hello everyone!!
10:05 AM
Tracy Curry
100%!!!
10:05 AM
Jeff Jessie
Always ask questions.
10:06 AM
Chuck Tomasi
I totally agree about asking Why!
10:06 AM
Kevin Eldridge
Hello everyone!
10:07 AM
Chuck Tomasi
Asking why is how you avoid making costly mistakes too.
10:07 AM
Kevin Eldridge
Agreed. Who, what, why, how, when, etc
10:07 AM
Kevin Gomez
The Why is important because sometimes the requirements are against best practices
10:08 AM
Chuck Tomasi
Sometimes the requirements are against themselves too!
10:08 AM
Cheryll Jarrett
and is it necessary for the why???
10:09 AM
Cheryll Jarrett
facys
10:09 AM
Mohammad Ansari
Ask questions to uncover the why behind the requested customization.
10:09 AM
Cheryll Jarrett
Facts
10:09 AM
Tommy Sรธnderstgaard Vรธlcker
But sometimes requirements not clear so as why maybe it's allready a part of your solution in production ๐
10:09 AM
Pawan Kumar Singh
Always document requirement and get Sign-Off ! Many time clients also don't know what they want.
10:09 AM
Chad Hayes
There's always 10 ways to 'skin a cat' in ServiceNow. Knowing when and why to use them is a boon to everyone.
10:10 AM
Cheryll Jarrett
That sign off is critical
10:10 AM
Adrian Weber
Along similar lines... What are you trying to accomplish with this request?
10:11 AM
Casey Ferguson
Most important, what is the user/client wanting this to do for them? (what's the why?)
10:11 AM
Chuck Tomasi
Sometimes I do this with personal projects too! I'm the one making the requirements AND doing the coding AND the only end-user. Just writing this stuff down is a huge help.
10:11 AM
Brian Provencher
And a lot of the time, translating that into functional requirements is the trick!
10:13 AM
Pawan Kumar Singh
Yes, signoff is important with . Because it keeps changing when project goes off. That way they can't tell, we did not ask this but this.
10:13 AM
David Jumah
We always ask that in an interview ๐ - Whats the current and coming versions
10:13 AM
Dariusz Szybowski
It's so difficult to get the clearly stated requirements. An example: https://www.youtube.com/watch?v=cDA3_5982h8
10:14 AM
Sharon VanLuyn-Prater
RiseUP here ๐ Graduating in 2 weeks! grateful for your tips
10:14 AM
Jeff Jessie
Congrats @Sharon VanLuyn-Prater
10:15 AM
Chuck Tomasi
Good stuff!
10:15 AM
Tommy Sรธnderstgaard Vรธlcker
๐
10:15 AM
Ella Strid
inspiring session, thanks!
10:15 AM
David Nendza
๐
10:15 AM
Jeff Jessie
Awesome Presentation Ekta
10:15 AM
Thomas Kennedy
Preach!
10:15 AM
Gerard Wijnands
๐ ๐
10:15 AM
Sharon VanLuyn-Prater
๐
10:16 AM
Alberto Colombo
๐
10:16 AM
Bill Faschingbauer
๐
10:16 AM
Rob Reed
Own your code, best comment
10:16 AM
Adrian Weber
๐
10:16 AM
David Jumah
๐
10:16 AM
brandon chung
Great presentation!
10:16 AM
Mohammad Ansari
Thanks for sharing, these insights are super helpful!
10:16 AM
Shareese Rucker
Thank you!
10:16 AM
Thomas Kennedy
Can you talk to my boss...
10:16 AM
Adrian Weber
Thank you!
10:16 AM
Andrew Robinson
Great presentation! Thank you!
10:16 AM
Yann Dubois
๐
10:16 AM
David Jumah
Great tips
10:16 AM
Rob Reed
๐
10:16 AM
James Chang
Thank you!!
10:16 AM
Simone Williams
Thank you!
10:16 AM
Pawan Kumar Singh
Thank you
10:16 AM
Greg Kuforiji
Thank you
10:16 AM
Marc Thames
Thanks!
10:16 AM
Michaela Doil
Thanks! ๐
10:16 AM
Bharat Govindani
Thanks Ekta
10:16 AM
Rami Chehab
thank you
10:16 AM
Mohammad Ansari
๐
10:16 AM
Chad Hayes
I really appreciate you saying the quiet part out loud here about thinking about why and asking questions instead of just doing a task.
10:16 AM
Ricky Raithatha
Thanks Ekta great advice!
10:19 AM
Ekta Sharma
Thanks everyone for joining!
10:20 AM
Ekta Sharma
This topic was so close to my heart and I am elated that I got to do this today!
10:23 AM
Ekta Sharma
'@Thomas Kennedy .. I sure can ๐
10:23 AM
Ekta Sharma
Set us up!